At West Texas Credit Union, we want to make sure that using your debit card is always as safe and convenient as possible. That’s why we use text alerts as part of our ongoing fraud monitoring program.
How it works:
With text fraud alerts, if our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day – simple as that.
If we have your mobile phone number on file, you don’t have to do anything. It’s really that easy. If there is suspicious activity, we’ll send a text alert right away. If you need to verify or update your mobile phone number give us a call at 432.332.8171 or 432.362.1414.